Refund policy
Thank you for shopping with PerfectPath4Me LLC. We strive to provide you with the best products and services. In the event that you need to return a product, please review our return policy below:
1. Eligibility:
- Products eligible for return must be purchased directly from PerfectPath4Me LLC's website.
- Only unused, undamaged, and unopened products in their original packaging are eligible for return.
2. Timeframe:
- You may initiate a return within 30 days from the date of purchase.
- After 30 days, we are unable to accept returns.
3. Return Process:
- To initiate a return, please contact our customer service team at perfectpath4me@gmail.com to obtain a return authorization.
- Clearly state the reason for your return and provide any relevant details.
- Once we have reviewed and approved your return request, we will provide you with instructions on how to proceed.
4. Return Shipping:
- The customer is responsible for the cost of return shipping, unless the return is due to our error or a defective product.
- We recommend using a trackable shipping method to ensure the safe return of the product.
5. Refunds:
- Upon receiving the returned product and verifying its condition, we will process your refund.
- Refunds will be issued to the original payment method used for the purchase.
- Please allow up to 7-10 business days for the refund to reflect in your account.
6. Non-Returnable Items:
- Certain items are non-returnable, including but not limited to downloadable products, gift cards, and personalized items.
- We reserve the right to determine the eligibility of a product for return.
7. Damaged or Defective Products:
- If you receive a damaged or defective product, please contact us immediately.
- We may request supporting evidence, such as photographs or a detailed description, to assess the issue.
- We will provide instructions for the return or replacement of the damaged or defective product.
8. Exchanges:
- We do not offer direct exchanges. If you wish to exchange a product, please follow the return process and place a new order for the desired item.
Please note that our return policy is subject to change without prior notice. We encourage you to review our return policy each time you make a purchase. If you have any questions or need further assistance, please contact our customer service team at perfectpath4me@gmail.com.
